No hh789, privacy isn't a technical footnote buried in ten pages of legal jargon. It's a fundamental decision about how the platform was built. Read here, in plain English, exactly what we collect, how we use it, and what your rights are as a Brazilian user.
This Privacy Policy is an integral part of the Terms and Conditions of the hh789. By creating an account, you confirm that you have read and understood this policy.
Privacy at hh789 — the principles behind everything
A summary of what to expect before you even reach the technical sections
We operate in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Every data collection and processing decision at hh789 has undergone specific legal review for the Brazilian context.
Hh789 does not sell, rent, or trade users' personal data with third parties, under any circumstances. What you share with us stays with us — and is used only for what is described here.
All data transmitted between your device and hh789's servers is protected by 256-bit SSL encryption — the same standard used by digital banks and financial institutions in Brazil.
As a data subject, you have the right to access, correct, port, or request deletion of your data at any time, free of charge and without any bureaucracy. Just reach out to our 24/7 support team.
Hh789 collects only the data strictly necessary to operate the platform, process Pix payments, and meet legal obligations. We do not collect unnecessary data or data as a precautionary measure for future use.
This policy was written to be read, understood, and used by you — not ignored. Any questions can be answered through the hh789 support chat, available 24 hours a day, in English.
This Privacy Policy describes how the hh789 collects, uses, stores, shares, and protects the personal data of users of the platform available at hh789.click. It was drafted in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and applies to all services offered by the hh789, including slots, Sports Betting, live casino, roulette, blackjack, jackpots, and crash games.
By creating an account or using any service provided by the hh789, you agree to the practices described in this policy. If you disagree with any part of this document, you should not create an account on the platform. If you have questions before signing up, please contact our support team via chat, available 24 hours a day.
The controller of the personal data processed under this Privacy Policy is the hh789, an online entertainment platform accessible at hh789.click, operated in accordance with applicable Brazilian law.
To exercise your rights as a data subject or to clarify any questions regarding the processing of your personal information, you may contact the data protection officer (DPO) of the hh789 through the following channels:
The hh789 responds to all personal data requests in Portuguese, at no cost to the user, within the timeframes established by the LGPD (up to 15 calendar days for most requests).
To create an account on hh789, we collect the following information:
To comply with legal obligations related to anti-money laundering and age verification, the hh789 may request, before your first withdrawal or at any time for security reasons:
The hh789 records information about financial transactions — deposits and withdrawals via Pix, credit/debit card, PicPay, Mercado Pago, bank slip, or TED transfer — such as amount, date, method, and transaction ID. Full card details are processed directly by our PCI-DSS certified payment partners and are never stored on the servers of the hh789.
While you use the platform, we automatically collect technical information necessary to operate our services:
Minimum collection principle: hh789 collects only the data required for the specific declared purpose. We do not collect health data, religious beliefs, political views, or any sensitive data unrelated to platform operations.
The personal data collected by the hh789 are used exclusively for the following purposes:
The hh789 does not use your data to build behavioral profiles for sale to third parties or for targeted advertising on platforms outside of hh789, or for any purpose not described above without your prior consent.
If you no longer wish to receive marketing communications from hh789, you can unsubscribe at any time via the link included in any platform email, or by contacting support. Opting out has no effect on normal account use.
The hh789 processes personal data strictly on the basis of one of the legal grounds set out in the LGPD. The table below shows the legal basis applied to each primary processing purpose:
| Purpose of Processing | Legal Basis (LGPD) |
|---|---|
| Account registration and verification | Contract performance (Art. 7, V) |
| Payment processing (Pix, TED, card) | Contract performance (Art. 7, V) |
| Anti-money laundering (KYC) | Legal obligation (Art. 7º, II) |
| Marketing communications | Consent (Art. 7, I) |
| Security and fraud prevention | Legitimate interest (Art. 7, IX) |
| Reports to regulatory authorities | Legal obligation (Art. 7º, II) |
| Platform improvement and usage analytics | Legitimate interest (Art. 7, IX) |
Where the legal basis is consent — such as for marketing communications — you may withdraw that consent at any time without affecting your normal use of the platform.
The hh789 does not sell personal data. Sharing occurs only in the situations listed below, strictly necessary for the operation of the platform:
To process deposits and withdrawals via Pix, credit/debit card, PicPay, Mercado Pago, boleto bancário, and TED bank transfers through Nubank, Itaú, Bradesco, and Banco do Brasil, we share minimal financial data with the respective payment processors. All payment partners operate under confidentiality agreements and comply with PCI-DSS security standards.
To operate slots from Pragmatic Play, Hacksaw Gaming, NetEnt, Play'n GO, and other providers, we share with them only an anonymous session identifier — never personally identifiable data such as name, CPF, or email. The game providers partnered with hh789 do not have access to the user's full profile.
The hh789 may share personal data with Brazilian public, judicial, or regulatory authorities when required by law, court order, or applicable regulatory obligation. In such cases, only the minimum data necessary to fulfill the legal requirement will be shared.
We use cloud service and infrastructure providers to host the platform. These providers have limited access to data solely to perform technical services and operate under data processing agreements (DPAs) in compliance with the LGPD.
International data transfer: some infrastructure and game providers may be located outside Brazil. In such cases, hh789 ensures that any transfer takes place in accordance with the safeguards established under the LGPD, such as standard contractual clauses or equivalent certifications.
The hh789 uses cookies and similar tracking technologies to ensure the platform works properly, personalize the user experience, and analyze usage patterns. The types of cookies used are:
Required for basic platform functionality — session authentication, bet slip maintenance, and language preferences. These cannot be disabled without affecting your ability to use the platform.
Used for anonymous analysis of platform usage — which pages are accessed most, load times, and technical errors. The information collected is aggregated and does not identify users individually. You can disable them in your browser settings.
Used to personalize communications and, where applicable, display relevant ads from hh789 in other contexts. They are only activated with the user's explicit consent. You can withdraw that consent at any time in the platform's cookie settings.
Most browsers accept cookies automatically. You can configure your browser to refuse cookies or alert you when one is sent. Disabling essential cookies may affect how hh789 functions.
The hh789 implements technical and organizational measures to protect users' personal data against unauthorized access, loss, destruction, or improper disclosure. The main security measures currently in place include:
In the event of a security incident that may pose a significant risk or harm to users, the hh789 will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected users within the timeframes established by the LGPD, with details on the nature of the incident and the measures taken.
No security system is 100% foolproof. hh789 follows industry best practices, but recommends that users also adopt good personal habits: strong passwords, 2FA enabled, and vigilance against phishing attempts. hh789 will never ask for your password via email, chat, or phone.
The hh789 retains personal data only for as long as necessary to fulfill the purposes stated in this policy or to meet applicable legal obligations. General retention periods are:
After account closure and once all legal retention periods have been met, personal data is permanently deleted from the systems of the hh789 or irreversibly anonymized for use in aggregated statistical analysis.
If you request account deletion before the applicable legal retention periods have expired, the hh789 will block access and suspend any active use of the data, keeping it archived only for the minimum period required by law.
The LGPD grants you, as the data subject whose personal data is processed by the hh789, a set of rights that can be exercised at any time, free of charge, via support chat or by emailing suporte@hh789.click:
| Right | What this means in practice |
|---|---|
| Confirmation and access | Know whether hh789 processes your data and, if so, access a copy of it |
| Correction | Request the correction of incomplete, inaccurate, or outdated data |
| Anonymization or deletion | Request that unnecessary or excessive data be anonymized or deleted |
| Portability | Receive your data in a structured format for transfer to another service |
| Objection | Object to processing based on legitimate interest or for marketing purposes |
| Withdrawal of consent | Withdraw consent given for marketing or other optional uses |
| Information on data sharing | Know which third parties your data has been shared with |
| Petition to the ANPD | File a complaint with the National Data Protection Authority |
The hh789 responds to data subject rights requests within 15 calendar days from the date of receipt. When a request is technically complex or the volume of requests is high, this deadline may be extended by an additional 15 days, with prior notice to the data subject.
Attention: certain rights may be limited when processing is required to fulfill a legal obligation — such as the retention of financial transaction data required by Brazilian anti-money laundering legislation. hh789 will clearly explain when a request cannot be fulfilled and the reason why.
The hh789 may periodically update this Privacy Policy to reflect changes in Brazilian law, industry practices, or how the platform operates. When relevant changes occur that affect your rights or how your data is handled, you will be notified via:
The notice will be sent at least 15 days' notice before the changes take effect. The current version of this policy is always available on this page, with the last updated date shown at the top.
If you have questions about any version of this policy or about how your data is handled by the hh789, reach out via live chat — available 24 hours a day, in Portuguese. Our team is ready to answer your privacy questions clearly and without legal jargon.
This Privacy Policy is governed by Brazilian law, in particular the LGPD (Law No. 13,709/2018). Any disputes arising from this policy will be resolved in the court of the user's jurisdiction, as provided by the Brazilian Consumer Protection Code (Law No. 8,078/1990).
Response time: up to 15 business days. Free of charge. No red tape.
Our data protection officer responds in English within 15 calendar days, at no cost.
Suporte@hh789.click
24/7 Live ChatFAQ — hh789 Privacy Policy
The most common user questions about data protection on the platform
This Privacy Policy was drafted in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018). The hh789 respects and upholds all data subject rights provided under Brazilian law. To exercise your rights or ask any questions, contact us via 24/7 chat or at suporte@hh789.click. Response time: up to 15 calendar days, at no cost.
Read the full Terms & Conditions →The hh789 promotes Responsible Gaming. Responsible entertainment starts with information and boundaries. Prohibited for users under 18.